Redbird Security partnered with Huntress to protect every client with human-verified threat detection and rapid response, while giving its team confidence and breathing room.
The challenge: protect growing client environments
Founded in 2018, Redbird Security focuses on helping independent insurance agencies build a security-first approach. As threats evolved, the team wanted to protect every customer efficiently without adding unnecessary operational burden.
Human-verified detections and guided response
Redbird made Huntress a standard part of its client security setup. The team receives human-verified threat detections and step-by-step response guidance designed to help technicians investigate and remediate issues with confidence.
The Huntress Security Operations Center provides around-the-clock monitoring and support. Redbird has used that coverage to catch footholds and identify threats on newly added machines, while relying on a partner that shares knowledge and works alongside its MSP team.
What the partnership delivers
- 24/7 SOC monitoring and threat analyst support.
- Human-verified detections and clear, practical response steps.
- Security coverage that can be included consistently across client environments.
- A collaborative partner relationship that gives the Redbird team greater peace of mind.
“No other partner we’ve ever had in the security space gives us that peace of mind at all.”
Nick Oliver, President, Redbird Security
More confidence for the team and its clients
For Redbird Security, the difference is a combination of technology, people and partnership. Continuous monitoring and clear guidance help its team support independent insurance agencies without having to manage every security task alone.
Security for independent insurance agencies
Independent insurance agencies handle sensitive customer and business information, making dependable security an important part of day-to-day operations. An MSP serving this market must protect client environments while keeping the service manageable for its own technicians. Redbird Security’s approach was to make security protection a standard part of each client setup rather than treating it as an optional add-on.
That consistency is useful when customer environments change. New devices may be added, software may change and attackers continually adjust their methods. Human-verified detections, clear response guidance and a 24/7 SOC give an MSP a partner to help assess suspicious activity and support appropriate next steps.
What a managed security partner should provide
- Monitoring that continues outside the MSP’s regular business hours.
- Investigated alerts with plain-language explanations and response steps.
- Support that helps technicians handle detections consistently across customers.
- Knowledge sharing that strengthens the MSP team over time.
For Redbird, the relationship was about more than purchasing software. The team valued having a partner that shared expertise and worked with them to protect customers. That people-first approach can be especially helpful for small MSPs that want to deliver a strong security experience without expanding into a large in-house security operation.