Integrated Technology Systems turned to Huntress to fill security gaps and improve margins by consolidating its product stack. The result was more than another security tool: a trusted, people-focused partner.
The challenge: close gaps without adding more tools
When ITS NYC began evaluating security solutions, the company wanted a partner that could work as an extension of its team, not another vendor adding tools to manage. It needed to improve client protection while keeping its service offering efficient and profitable.
Finding threats and simplifying the stack
Huntress uncovered persistent threats that previous tools had missed. The team also made use of security capabilities already present in clients’ Windows environments, strengthening defenses without relying only on additional products.
With a people-focused relationship and a more consolidated approach, ITS NYC expanded adoption while removing redundant tools from its stack.
Measured impact
- Rolled out Huntress to 90% of the client base.
- Uncovered persistent threats missed by previous tools.
- Eliminated redundant products and reinvested the resulting margin in the business.
- Built a closer security partnership centered on client outcomes.
“So why did we choose Huntress? There are a lot of options in the marketplace… we look at products, we look at functionality, but we also look at the relationship of the people we’re working with and who we are working with.”
Michael Coopersmith, Owner, Integrated Technology Systems
A partner, not just a product
ITS NYC’s experience demonstrates how consolidating security tools and working with a responsive partner can support stronger client protection and healthier business operations.
Consolidation as a security and business decision
Security teams often accumulate products over time, with separate tools for detection, monitoring and reporting. Each tool can add licensing, administration and training requirements. Integrated Technology Systems looked for a more cohesive partner approach that could address security gaps without continuing to expand the product stack.
In this case, the Huntress deployment uncovered persistent threats missed by previous tools and made use of capabilities already present in client Windows environments. ITS NYC subsequently rolled the service out to 90% of its client base, removed redundant products and reinvested the resulting margin in its business. Those are reported outcomes from this customer’s deployment, not a guarantee of identical results for every organization.
How to evaluate a security consolidation
- Map current products to the security functions they actually provide.
- Identify overlapping costs, operational effort and coverage gaps.
- Confirm how a new service uses existing controls and data sources.
- Measure adoption, response workflow and service margin after deployment.
Security consolidation should not mean sacrificing visibility or resilience. A sound evaluation compares coverage, investigation quality, escalation support and total operating effort—not just the number of vendor contracts. ITS NYC’s experience shows why partner quality and working relationships can matter alongside technical functionality.