AGJ Systems & Networks gained 24/7 security coverage and peace of mind by partnering with Huntress for always-on threat monitoring and response.
The challenge: no overnight security coverage
AGJ’s team was experienced in managing technology, but it lacked dedicated internal staff to watch for security threats around the clock. That left a gap after hours, when the team could not continuously monitor systems or respond to alerts.
A 24/7 security operations partner
After hearing consistently positive feedback from peers, AGJ skipped a traditional trial and moved directly to deployment. Huntress added a people-powered Security Operations Center, with threat analysts monitoring the environment day and night and helping the team respond when something required attention.
The switch also reduced costs compared with AGJ’s previous tools. Together, continuous monitoring and a more efficient stack addressed the coverage gap without requiring AGJ to build its own overnight security team.
Results for AGJ Systems & Networks
- 24/7 monitoring and threat response through a dedicated SOC partner.
- After-hours coverage without adding internal overnight staffing.
- Reduced costs compared with the previous security tools.
- Greater peace of mind for leadership and the technical team.
“Huntress makes our life easier by taking a load off, taking the stress off.”
Jenny Schlegel, COO, AGJ Systems and Networks
Confidence after hours
With Huntress monitoring its environment around the clock, AGJ’s leadership no longer has to wonder who will notice a threat overnight. The team has a security partner ready to help keep watch and respond.
How managed coverage works alongside AGJ’s team
For a technology provider like AGJ, cybersecurity must fit the way the team already supports its customers. Managed monitoring gives the internal team an extra set of eyes after hours, while analysts can investigate signals and escalate activity that needs a human decision.
This does not replace AGJ’s customer relationships or IT expertise. It adds a dependable monitoring layer around those services, helping the team offer broader coverage without asking existing technicians to watch dashboards through the night.
What 24/7 monitoring means for an SMB
Threat activity does not follow office hours. Monitoring around the clock means suspicious events can be reviewed while a business is closed, which can help reduce the time between an alert and an informed response. For organizations without an in-house security operations team, a managed SOC extends access to people and processes that would otherwise be difficult to staff internally.
- Continuous watch across supported environments.
- Security analysts available to investigate and validate alerts.
- Clear escalation and response guidance for the customer’s IT provider.
- A managed service that can be more practical than staffing an overnight security shift.
Reducing complexity while improving coverage
AGJ’s case highlights two outcomes together: broader security coverage and lower costs than its previous tools. Consolidation can simplify administration when teams have fewer separate products to manage, and pairing it with a 24/7 SOC helps address the after-hours visibility gap.
Every organization’s environment and response requirements are different. AGJ’s results reflect its own deployment and tool comparison, but the underlying lesson applies broadly: small teams can extend their security coverage through a managed partner rather than building every capability themselves.
Questions for businesses considering a managed SOC
- Which systems and identities will the service monitor?
- How are potential incidents validated and escalated after hours?
- What actions can the provider take directly, and which require customer approval?
- How will the service work alongside the existing IT provider and tools?
For AGJ Systems & Networks, the partnership provided a way to add continuous monitoring, ease the operational load and give leadership more confidence after hours.